Terms of Service

1. Who you are contracting with

ProofRoom is a product operated by Dylan Odom, a company registered in Malta under company number MT24294511. Registered address: 1. Belfior Court, St. Louis Street, Msida, MSD1465, Malta. By creating an account or using ProofRoom you accept these terms.

2. Eligibility and account security

You must be at least 18 and able to enter into a contract. Accounts are for professional and business use. Keep your credentials confidential, use a strong password, and enable two-factor authentication if you can. You are responsible for activity under your account. Tell us at support@sunsetblvd.app if you suspect unauthorised access.

3. Client access is your responsibility

Galleries are reached through private links, optionally protected by a PIN and limited by expiry dates. You decide who receives those links. Anyone holding a valid link (and PIN, if set) can view and download the gallery, so share them carefully. You can revoke access, reset links and set expiry at any time. We are not responsible for links you or your clients forward to others.

You are responsible for the client details you enter and for having a lawful basis and any necessary consent to upload photographs of identifiable people.

4. Your content stays yours

You keep all ownership and copyright in the photographs, files, text and branding you upload. We claim no ownership of your content.

To run the service you grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, copy, resize, compress, watermark, package into archives, transmit and display your content — only as needed to operate ProofRoom for you and your clients, and only for as long as the content is in your account. We do not use your content for marketing, advertising or training purposes.

5. Acceptable use

• Do not upload content you do not have the rights to use, or that infringes anyone's rights.
• Do not upload unlawful content, including child sexual abuse material, content that is sexual in nature involving anyone who has not consented, or material that harasses or defames.
• Do not use ProofRoom to distribute malware, spam or bulk unsolicited email.
• Do not attempt to bypass access controls, PINs, expiry, storage limits or plan entitlements, or to probe, scan or overload the service.
• Do not resell the service or use it as general file hosting or as a backup archive unrelated to client proofing and delivery.

6. Plans, storage and limits

Each plan includes a storage allowance, project limits and feature entitlements shown in the application. Limits are enforced by the service: uploads and some actions may be refused when an allowance is reached. Free accounts have a fixed number of client projects and a shorter selection and download window.

If you move to a lower plan, data you created on a higher plan is preserved but features exclusive to the higher plan stop working — for example client portals, gallery PINs, custom download filenames, additional studio identities and section editing may become unavailable or read-only. If you exceed the storage allowance of the lower plan, you may need to remove files before uploading again.

7. Proofing, selections and delivery

You publish proof galleries, clients mark selections and leave comments, and you then prepare a final delivery. Deadlines, reopening and reactivation behave as described in the application. Once selections are submitted or a delivery is published, some settings are intentionally locked to protect what your client has already seen.

8. Expiry, deletion and your own backups

Galleries, deliveries and generated archives expire and are deleted according to the retention settings for each project and your plan. Deleted files cannot be recovered. ProofRoom is a delivery tool, not a backup service. You must keep your own copies of all original files. We do not guarantee recovery of any content.

9. Subscriptions and payment

Paid plans are not yet available. When they launch, Paddle will act as merchant of record and will sell, process payments and issue invoices and receipts for ProofRoom subscriptions. Paddle's terms will also apply to the payment transaction.

• Subscriptions renew automatically each month or year until cancelled.
• You may cancel at any time through the billing portal; access continues until the end of the period you have paid for.
• Upgrades take effect immediately and are charged pro rata where Paddle supports it; downgrades take effect at the end of the current period.
• Prices may change with reasonable advance notice, and never for a period you have already paid for.
• Applicable taxes, including VAT, are handled by Paddle.

Refunds are described in our Refund Policy.

10. Suspension and termination

You can stop using ProofRoom and delete your account at any time. We may suspend or terminate an account that breaches these terms, that is used unlawfully, or that threatens the security or stability of the service. Where it is reasonable and lawful to do so, we will contact you first and give you an opportunity to fix the problem and export your files. After termination, your content is deleted in line with our Privacy Policy.

11. Our intellectual property

ProofRoom, its name, logo, interface, templates, documentation and software remain ours. These terms grant you a limited right to use the service, not a licence to copy, modify, reverse engineer or resell it. Free and Pro galleries display a small ProofRoom attribution; removing it requires the plan that includes that option.

12. Service availability

We work to keep ProofRoom available and reliable, but the service is provided as-is and as-available. We do not promise uninterrupted or error-free operation, and maintenance, third-party outages or events outside our control may cause downtime. Features may change or be withdrawn; we will give reasonable notice of significant removals.

13. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything that cannot be limited under applicable law, including mandatory consumer rights.

Subject to that, we are not liable for indirect or consequential loss, loss of profit, loss of business, or loss or corruption of data or files where you have not kept your own copies. Our total liability for any claims arising in a 12-month period is limited to the amount you paid us for the service in that period, or EUR 100 if you paid nothing.

14. Changes to these terms

We may update these terms as the service develops. We will revise the dates above and notify account holders of material changes by email or in the application. Continuing to use ProofRoom after a change means you accept the updated terms.

15. Governing law

These terms are governed by the laws of Malta, and the courts of Malta have jurisdiction. If you are a consumer, this does not remove the protection of mandatory laws of your country of residence, and you keep the right to bring proceedings there. Questions: legal@sunsetblvd.app.